Welcome to Credit Management Matters - An online portal designed to help you get paid with tips from the UK centre of excellence and links to resources brought to you by leading industry professionals.  
 
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Cashflow is critical to business survival but all too often the day to day challenge of running a business, particularly a smaller business, can mean losing sight of some of the skills for successful cashflow management. This series of guides, developed in partnership with the
Institute of Credit Management, is part of a series of initiatives providing practical support to help businesses help themselves through these difficult times. They are designed to provide straightforward and speedy advice with simple checklists and top tips. I hope you find them useful.

Peter Mandelson
Secretary of State for Business

 

1. Knowing your customer

 

2. Payment terms

 

3. Invoicing

 

4. Treating suppliers fairly

 

5. Credit insurance

 
           
 

6. Factoring and financing

 

7. Chasing payment

 

8. When cash runs short

 

9. When all else fails

 
10. When your customer
goes bust
 
 
   Written and produced by the Institute of Credit Management
in association with
, and supported by:  
 
 
 
 
The Institute of Credit Management (ICM) is the largest professional credit management organisation in Europe. It represents the credit profession across trade, consumer and export credit, as well as in related activities such as collections, credit reporting, credit insurance and insolvency.
 
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